One Step polish Products, Orange pad and compound

MaxShine Guarantee

As of September 1st, 2023, MAXSHINE will maintain, repair or replace any defective tool, due to faulty materials or workmanship for the lifetime of the warranty. Subject to certain exclusions below. Receipts are required for all warranty claims. MaxShine does not cover shipping cost for repairs.

COMPREHENSIVE WARRANTY

Included in the purchase of a MaxShine Dual Action or Rotary Polisher is a one-year comprehensive warranty, from purchase date. Mini Cordless Polisher batteries have a 30-day warranty from purchase date. Please see individual product warranty listed on each product page for details.

To inquire about a machine malfunction please contact support@maxshinecarcare.com. Receipt, and order number may be required for further assistance. Find our form below for faster assistance.

EXCLUSIONS

If the equipment has been dismantled prior to being sent back to an authorized seller or an authorized MaxShine technical support center, it may no longer be qualified for the warranty.

Damage resulting from normal wear and tear, overloading, improper handling, or other damage caused by not following operating instructions, or any fault acknowledged at the time of purchase, will not be covered by warranty.

There are certain components which simply do not last forever. We maintain an assortment of replacement parts for repairs. Contact your dealer or MaxShine Customer Service for more details.


MaxShine cannot be held liable for packages that are lost, stolen, or damaged. If your tracking information indicates that your package was delivered to the correct address, yet you have not received it, we kindly advise you to promptly contact the package carrier or local authorities for assistance.

MaxShine Ultra Foaming Wash Foam Cleanser pouring

Individual Product Warranties

MaxShine M15 Pro Dual Action Orbital Polisher
Dual Action Polishers & Rotary Machines

Included in the purchase of a MaxShine Dual Action Polisher or Rotary Machine is a 1-year mechanical warranty, from purchase date. Exclusions include but are not limited to dismantled equipment, normal wear and tear, improper use and not following standard operational instructions.

MaxShine M0312 Mini Cordless V1 Polisher Battery Pack
Mini Cordless Polisher Batteries

Included in the purchase of MaxShine Mini Cordless Polisher Batteries is a 30-day warranty comprehensive warranty, from purchase date. Exclusions include but are not limited to dismantled equipment, normal wear and tear, improper use and not following standard operational instructions.

Snow Master Car Wash Foam Cannon
Foam Cannons

Included in the purchase of a MaxShine Foam Cannon is a 30-day comprehensive warranty, from purchase date. Exclusions include but are not limited to dismantled equipment, normal wear and tear, not following standard operational instructions, and clogged bottles due to use of gloss soaps.

Short Wand High Pressure Washer Gun
Pressure Washer Gun

Included in the purchase of a MaxShine Pressure Washer Gun is a 30-day comprehensive warranty, from purchase date. Exclusions include but are not limited to dismantled equipment, normal wear and tear, and not following standard operational instructions.

Polisher Wall Holder Mini Single Double
Organizers

Included in the purchase of MaxShine Organizer is a 6-month comprehensive warranty, from purchase date. Exclusions include but are not limited to dismantled equipment, normal wear and tear, and not following standard operational instructions.

Premium Heavy Duty Detailing Cart
Carts

Included in the purchase of a MaxShine Detailing Cart is a 1-year comprehensive warranty, from purchase date. Exclusions include but are not limited to dismantled equipment, normal wear and tear, and not following standard operational instructions.

Low Profile Foam Pads – Rubber Backed
Pads

Included in the purchase of a MaxShine Foam, Wool or Microfiber Pad is a 30-day comprehensive warranty, from purchase date. Exclusions include but are not limited to dismantled equipment, normal wear and tear, and not following standard operational instructions. Misuse of chemicals resulting is damage to pads will not be covered by warranty.

wheels cleaners
Chemicals

Included in the purchase of MaxShine Chemicals is a 30-day comprehensive warranty, from purchase date. Exclusions include but are not limited to improper use of product. Warranty is only accepted as an exchange for the same product. Used product will not be eligible for warranty claims.

Best Clay BAr for Auto Detailing, fine and heavy grade 4
Clay Bars

Included in the purchase of MaxShine Clay Bars is a 30-day comprehensive warranty, from purchase date. Exclusions include but are not limited to improper use of product. Warranty is only accepted as an exchange for the same product. Used product will not be eligible for warranty claims.

Graphene Ceramic Coating Chemical
Graphene Ceramic Coating

Included in the purchase of MaxShine Graphene Ceramic Coating is a 30-day comprehensive warranty, from purchase date. Exclusions include but are not limited to improper use of product, and normal wear and tear. Warranty is only accepted as an exchange for the same product. Used product will not be eligible for warranty claims.

Tire Scrub Brush
Brushes

Included in the purchase of MaxShine Brushes is a 30-day comprehensive warranty, from purchase date. Exclusions include but are not limited to improper use of product, and normal wear and tear. Warranty is only accepted as an exchange for the same product.

Chenille Detailing Clay Mitt For Car – Chenille or Microfiber
Mitts

Included in the purchase of MaxShine Mitts is a 30-day comprehensive warranty, from purchase date. Exclusions include but are not limited to improper use of product and normal wear and tear. Warranty is only accepted as an exchange for the same product.

MaxShine Vortex | Extra Soft Towels
Towels

Included in the purchase of MaxShine Towels is a 30-day comprehensive warranty, from purchase date. Exclusions include but are not limited to improper use of product, and normal wear and tear. Warranty is only accepted as an exchange for the same product.

5 inch Rotary Polisher Backing Plate
Backing Plates

Included in the purchase of MaxShine Backing Plates is a 30-day comprehensive warranty, from purchase date. Exclusions include but are not limited to not following standard operational instructions, and normal wear and tear. Warranty is only accepted as an exchange for the same product. Warranty is not valid for backing plates purchased within a set with polisher. Only backing plates purchased individually will be eligible for warranty claims.

*To efficiently process a claim under warranty please keep a copy of the proof of purchase with the MaxShine product name, business name where purchased, and the purchase date.