MaxShine Warranty Statement

MAXSHINE Lifetime Guarantee

MAXSHINE will repair or replace any defective tool, without charge, due to faulty materials or workmanship for the working life of the tool, subject to certain exclusions below. MaxShine does not cover shipping for repairs.

One-Year Comprehensive Warranty

Included in the purchase of a MaxShine Dual Action or Rotary Polisher is a one-year comprehensive warranty, the exceptions being the M8S which has a six-month warranty, and the Mini Cordless Polisher batteries which have a one month warranty. Any warranty-supported product should be sent to an authorized MaxShine technical support center to undergo inspection before one year of ownership.

MaxShine polishers are warranted for defects in components and manufacturing for one year from the purchase date.

To inquire about a machine malfunction contact support@maxshinecarcare.com. Order number, receipt and serial number may be required for further assistance. Find our form below for faster assistance.

Exclusions

If the equipment has been dismantled before being sent back to an authorized seller or an authorized MaxShine technical support center, it may no longer be qualified for the warranty.

Damage resulting from normal wear and tear, overloading, improper handling, or other damage caused by not following operating instructions, or any fault acknowledged at the time of purchase, is not covered by the warranty.

Claims will only be acknowledged if the equipment has not been dismantled before being sent back to the suppliers or to an authorized MaxShine customer support workshop.

There are components that simply do not last forever. We maintain a complete assortment of replacement parts including cords, brushes, rotors, body components, counterbalance assemblies, etc. Contact your dealer or Maxshine Customer Service below for more details.

 

*To efficiently process a claim under warranty please keep a copy of the proof of purchase with the MaxShine product name, business name where purchased, and the purchase date.